Meet Megan
When the conversation keeps going wrong, it can feel like everything is going wrong.
You may be lying awake replaying what was said, wondering what you should have said differently or trying to understand how someone you care about became so difficult to reach.
I help people have the conversations they have been avoiding, repeating or no longer know how to begin.
Private, impartial and honest conversations in St Leonards, Narrabeen and online.
What brings people into the room
Most people do not come to me because they have run out of things to say.
They come because they have said the same things many times and nothing has changed.
A couple may sit beside each other at night, both wanting the relationship to feel different, but neither knowing how to begin without starting another argument.
An employee may spend the drive home replaying a conversation with their manager, wondering whether they were misunderstood, dismissed or simply not heard.
A parent may want to speak calmly with the other parent about their child, but every practical conversation becomes tangled in old hurt.
Someone may look completely capable from the outside while privately carrying decisions, expectations and relationships they no longer know how to manage alone.
The circumstances are different, but the pattern is often the same. Communication has stopped creating understanding. It has started creating distance.
What shaped my work
This is the work I have spent my career understanding.
I did not begin my career as a counsellor. I began in executive leadership, human resources and workplace relations.
For 25 years, I worked with people through pressure, change, difficult decisions and conflict. I saw communication break down in boardrooms, teams and leadership conversations.
I saw capable people become defensive, silent or overwhelmed when trust began to disappear.
Over time, I realised that many of the problems I was helping to solve were not simply business problems.
They were relationship and communication problems.
Someone did not feel heard. Someone no longer felt safe enough to be honest. Someone was trying to protect themselves, and the other person experienced that protection as distance, anger or rejection.
That understanding led me into counselling and mediation.
Today, I am still helping people answer the same essential question: how do we have a more honest, respectful and useful conversation from here?
Private and impartial
A conversation with someone who is not inside the conflict.
Sometimes the people closest to us are too involved to be neutral.
Friends may take sides. Family members may have strong opinions. Colleagues may only know part of the story.
My role is different.
I provide a private space where you can speak honestly without needing to manage someone else’s reaction, protect another person or prove that your experience is valid.
In individual counselling
I am there to understand your experience, help you make sense of what is happening and work with you on the changes you want to make.
In couples counselling
I do not choose a winner. I help both people slow the conversation down, understand what has been missed and communicate more clearly.
In mediation
I remain impartial and manage a structured process so each person can speak, listen and consider practical ways forward.
What sits beneath the argument
The argument was never really about the dishes.
One person felt ignored and taken for granted.
The other felt criticised no matter how much they tried.
By the time they came to counselling, almost every small issue had become evidence of something much bigger.
A late reply meant, “I do not matter to you.”
A frustrated tone meant, “Nothing I do is ever enough.”
Silence meant rejection to one person and self-protection to the other.
They did not need another argument about who was right. They needed help understanding what each of them was trying to communicate beneath the argument.
Change often begins when people finally understand the meaning beneath the words.
How I work
I will be warm with you. I will also be honest with you.
I am not interested in helping you become better at avoiding the real conversation.
We slow things down
When emotions are high, it can be difficult to hear what is actually being said. We create enough space to understand what is happening.
We notice what repeats
I help you identify the patterns, assumptions and protective responses that continue bringing you back to the same place.
We make the work practical
Our conversations may include communication exercises, whiteboards, written reflection and strategies you can use outside the room.
Who I work with
Different situations. The same need to feel heard and find a way forward.
Couples
When arguments repeat, trust has changed or you no longer know how to reach one another without creating more hurt.
Individuals
When you feel stuck, overwhelmed, uncertain or disconnected from your own needs, boundaries and direction.
Parents and families
When practical conversations have become emotionally charged and family members need a calmer way to communicate.
Employees and leaders
When workplace pressure, conflict, organisational change or strained professional relationships are affecting wellbeing.
People in conflict
When direct conversations are no longer productive and a neutral, structured mediation process may help.
People facing change
When you know something needs to change but are still trying to understand what the next chapter should look like.
Meet the team
Different experience. One shared commitment to helping people move forward.
The right therapeutic relationship matters. Our growing team brings different professional experience and areas of focus, while sharing the same commitment to thoughtful, practical and genuinely human support.
Counsellor and mediator
Megan Tregilgas
Helping individuals, couples and families navigate communication, relationships, conflict and change.
Counsellor and psychotherapist
Kiani Webster
Trauma informed support for adults navigating loss, relationships, workplace experiences, trauma and significant life change.
Professional experience
Professional experience behind a very human conversation.
My work is informed by professional counselling training, couples therapy approaches, mediation, leadership experience and 25 years of working with people through conflict and change.
I use practical tools when they are helpful, including communication exercises, written reflection, whiteboards and strategies you can apply outside the room.
You do not need to understand the name of the method. My responsibility is to choose an approach that is appropriate, ethical and useful for you.
Professional reassurance
Grounded, ethical and practical.
- Member of the Australian Counselling Association
- Graduate of an ACA-accredited counselling course
- Ongoing professional development
- Regular professional supervision
- Gottman-trained couples counselling support
- Accredited mediation practice
- 25 years working with people and leadership
What clients say
What it felt like to sit in the room with me.
Finding the right counsellor is not only about qualifications. It is about whether you feel safe enough to speak honestly and whether the conversation helps you move forward.
A safe place to begin
Feeling understood can change what becomes possible.
A trusting conversation creates space for honesty, reflection and meaningful personal growth.
★★★★★
“Megan has been my dedicated counsellor for nearly two years. Her empathetic nature, active listening and commitment to fostering a trusting therapeutic relationship have significantly contributed to my personal growth and wellbeing.”
Katherine C.
“Her presence creates a safe and open space that allows you to uncover what you need to move forward. I am incredibly grateful for her guidance.”
Costanza C. · Google Review
“I visited Megan recently and felt very comfortable within minutes. Her knowledge and non-judgement make it easy to talk about everything.”
Leanne W. · Google Review
“I have always found her easy to talk to, compassionate, but also down to earth and funny.”
Debbie S. · Google Review
Start with one conversation
You do not need to solve the whole situation before you contact me.
Start with one private conversation. Tell me what has been happening, what feels difficult and what you are hoping might change. I will answer your questions honestly and help you decide whether I am the right person to support you.
